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TOGETHER, WE INNOVATE THE FUTURE IN ANGOLA!

WE AIM TO BE LEADERS IN ANGOLA AND AFRICA

We all know the challenges that the year 2020 has brought us. New habits, new behaviours, new ways of being and acting. A new normal has thus emerged all over the world, requiring a clear, objective and strong response from all of us. At Standard Bank de Angola, we have always believed that "what we do" and "how we do it" are so important. More than looking at the financial component, we focus on actively working for the progress of our country.

DISCOVER WHO WE ARE

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01

TOGETHER, WE INNOVATE THE FUTURE IN ANGOLA!

WE AIM TO BE LEADERS IN ANGOLA AND AFRICA

New habits, new behaviours, new ways of being and acting. A new normal has thus emerged all over the world, requiring a clear, objective and strong response from all of us. At Standard Bank de Angola, we have always believed that "what we do" and "how we do it" are so important. More than looking at the financial component, we focus on actively working for the progress of our country.

DISCOVER WHO WE ARE

Next

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MESSAGE FROM
CHAIRMAN AND CEO

"THE STANDARD BANK OF ANGOLA WAS NOT IMMUNE TO THE DIFFICULTIES THAT WE ALL WENT THROUGH. BUT WE CAME OUT STRONGER."

"As expected, the pandemic had an impact of extreme relevance. However, and despite the challenging times we are experiencing in all sectors, Standard Bank de Angola continued to consolidate its financial performance, its Client service and its capacity to adapt to the new market conditions. Our performance is clear evidence of the strategy defined and targeted to the real needs of our Clients."

READ THE FULL MESSAGE

02

PCA Octávio Castelo Paulo e PCE Luís Teles

Octávio Castelo Paulo | CHAIRMAN

Luís Teles | CEO

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02

MESSAGE FROM
CHAIRMAN AND CEO

"THE STANDARD BANK OF ANGOLA WAS NOT IMMUNE TO THE DIFFICULTIES THAT WE ALL WENT THROUGH. BUT WE CAME OUT STRONGER."

READ THE FULL MESSAGE
PCA Octávio Castelo Paulo e PCE Luís Teles

Octávio Castelo Paulo | CHAIRMAN

Luís Teles | CEO

02

MESSAGE FROM CHAIRMAN AND CEO

"THE STANDARD BANK OF ANGOLA WAS NOT IMMUNE TO THE DIFFICULTIES THAT WE ALL WENT THROUGH. BUT WE CAME OUT STRONGER."

READ THE FULL MESSAGE
PCA Octávio Castelo Paulo e PCE Luís Teles

Octávio Castelo Paulo
CHAIRMAN

Luís Teles
CEO

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THE NUMBERS
WE ACHIEVED

NET PROFIT

36 131

MILLION KWANZAS

LEARN HOW WE CREATE VALUE

03

Depósitos 60%

TOTAL
DEPOSITS

Créditos 53%

TOTAL
CREDITS

Equity 34%

Return
on equity

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03

THE NUMBERS
WE ACHIEVED

NET PROFIT

36 131

MILLION KWANZAS

Depósitos 60%

TOTAL
DEPOSITS

Créditos 53%

TOTAL
CREDITS

Equity 34%

Return
on equity

LEARN HOW WE CREATE VALUE

03

THE NUMBERS WE ACHIEVED

NET PROFIT

36 131

MILLION KWANZAS

Icon

TOTAL
DEPOSITS

60%

Icon

TOTAL
CREDITS

53%

Icon

Return
on equity

34%

LEARN HOW WE CREATE VALUE

04

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1/5

THE RESULTS
OF OUR STRATEGY

ONLY A SOLID STRATEGY AND A UNITED TEAM CAN BUILD A SUCCESSFUL FUTURE

Clients icon

36 983

CUSTOMERS

Clients icon

635

EMPLOYEES

TPA icon

2 398

TERMINALS

ATM icon

57

ATM's

Clients

33 773

Lives impacted
by the heroes in blue

EXPLORE ALL RESULTS
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04

1/5

THE RESULTS
OF OUR
STRATEGY

36 983

CUSTOMERS

635

EMPLOYEES

2 398

TERMINALS

57

ATM's

Clients

33 773

Lives impacted
by the heroes in blue

EXPLORE ALL RESULTS

2/5

CORPORATE
INVESTMENT BANKING

MORE THAN A BANK, WE ARE AN ORGANISATION FOCUSED ON SERVING OUR CLIENTS.

At CIB, Corporate and Investment Banking, we remain committed to being recognised as a business segment that is accessible, attentive, efficient and empathetic for Clients. Our commitment to Clients is reflected daily in every interaction.

LEARN MORE

419

CIB CLIENTS

| in millions of Kwanzas

CREDIT

Arrow

49%

96 568

SECURITIES

Arrow

54%

326 229

DEPOSITS

Arrow

57%

544 462

NET INCOME

Arrow

9%

34 600

2/5

CORPORATE
INVESTMENT BANKING

At CIB, Corporate and Investment Banking, we remain committed to being recognised as a business segment that is accessible, attentive, efficient and empathetic for Clients. Our commitment to Clients is reflected daily in every interaction.

| in millions of Kwanzas

CREDIT

Arrow

49%

96 568

SECURITIES

Arrow

54%

326 229

DEPOSITS

Arrow

57%

544 462

NET INCOME

Arrow

9%

34 600

419

CIB CLIENTS

LEARN More

3/5

Personal and
business banking

A UNIQUE EXPERIENCE THAT IS INCREASINGLY ADAPTED TO CUSTOMER NEEDS AND EXPECTATIONS.

In PBB, Retail Banking and Small and Medium Enterprises, we work to deliver increasingly digital solutions, investing in financial inclusion and digitalisation. In this sense, we highlight the launch of SB24, the new Internet and Mobile Banking platform.

Learn More

36 564

PBB CUSTOMERS

| in millions of Kwanzas

CREDIT

Arrow

64%

43 741

DEPOSITS

Arrow

71%

147 206

SB24

| SB24

3/5

Personal and
Business Banking

In PBB, Retail Banking and Small and Medium Enterprises, we work to deliver increasingly digital solutions, investing in financial inclusion and digitalisation. In this sense, we highlight the launch of SB24, the new Internet and Mobile Banking platform.

| in millions of Kwanzas

CREDIT

Arrow

64%

43 741

DEPOSITS

Arrow

71%

147 206

| SB24

SB24

36 564

PBB CUSTOMERS

Learn More

4/5

OUR EMPLOYEES

A DNA OF EXCELLENCE AND LEADERS.

In a year of many changes and challenges, the Standard Bank team learned new ways to work and make possible innovative solutions for our Clients. Thanks to our people, we have achieved another outstanding performance in 2020. That is why we continue to invest in developing and training future leaders of Angola, so that they have an increasingly innovative and digital DNA.

Learn More

635

COLLABORATORS

Pie graph

95%

ANGOLANS

62%

ARE 30-39 YEARS OLD

48%

> 6 YEARS IN THE COMPANY

4/5

OUR EMPLOYEES

In a year of many changes and challenges, the Standard Bank team learned new ways to work and make possible innovative solutions for our Clients. Thanks to our people, we have achieved another outstanding performance in 2020. That is why we continue to invest in developing and training future leaders of Angola, so that they have an increasingly innovative and digital DNA.

Pie graph

635

COLLABORATORS

95%

ANGOLANS

62%

ARE 30-39 YEARS OLD

48%

> 6 YEARS IN THE COMPANY

Learn More

5/5

SOCIETY

WE ARE MUCH #MORETHANABANK.

At the forefront of our decisions is our commitment to creating positive impacts on Angolan society through our clients, projects and partnerships. In 2020, we wanted to say "present" and support the most vulnerable, reinforcing actions to deliver donations and organising initiatives for the prevention of Covid-19. To our Heroes in Blue, thank you very much!

Vidas impctadas icon

33 773

IMPACTED LIVES

Voluntários icon

792

VOLUNTEERS

LEARN MORE ABOUT THE HEROES IN BLUE

5/5

SOCIETY

WE ARE MUCH #MORETHANABANK.

At the forefront of our decisions is our commitment to creating positive impacts on Angolan society through our clients, projects and partnerships. In 2020, we wanted to say "present" and support the most vulnerable, reinforcing actions to deliver donations and organising initiatives for the prevention of Covid-19. To our Heroes in Blue, thank you very much!

Vidas impctadas icon

33 773

IMPACTED LIVES

Voluntários icon

792

VOLUNTEERS

Learn More

Back

Explore
more

04

THE RESULTS
OF OUR
STRATEGY

57

ATM's

36 983

Customers

2 398

Terminals

635

EMPLOYEES

Clients

33 773

Lives impacted
by the heroes in blue

Explore all results

CIB

Corporate Investment Banking

At CIB, Corporate and Investment Banking, we remain committed to being recognised as a business segment that is accessible, attentive, efficient and empathetic for Clients. Our commitment to Clients is reflected daily in every interaction.

419

CIB CLIENTS

| in millions of Kwanzas

CREDIT

96 568

SECURITIES

326 229

DEPOSITS

544 462

NET INCOME

34 600

Learn More

PBB

Personal and Business Banking

In PBB, Retail Banking and Small and Medium Enterprises, we work to deliver increasingly digital solutions, investing in financial inclusion and digitalisation. In this sense, we highlight the launch of SB24, the new Internet and Mobile Banking platform.

36 564

PBB CUSTOMERS

| in millions of Kwanzas

CREDIT

43 741

DEPOSITS

147 206

We highlight the launch of SB24, the new Internet and Mobile Banking platform.

OUR EMPLOYEES

Thanks to our people, we have achieved another outstanding performance in 2020. That is why we continue to invest in developing and training future leaders of Angola.

Pie graph

635

COLLABORATORS

95%

ANGOLANS

Learn More

SOCIETY

WE ARE MUCH #MORETHANABANK.

In 2020, we wanted to say "present" and support the most vulnerable, reinforcing actions to deliver donations and organising initiatives for the prevention of Covid-19. To our Heroes in Blue, thank you very much!

IMPACTED LIVES

Vidas impctadas icon

33 773

VOLUNTEERS

Voluntários icon

792

Learn More

05

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GOVERNANCE
Model

THE 4 PRINCIPLES THAT GUIDE OUR CORPORATE GOVERNANCE POLICY:

4 PRINCIPLES

Promote transparency, accountability and empathy in managing relationships with stakeholders, to ensure our Clients are treated fairly and consistently;

To generate a positive impact on society, the economy and the environment through our activity;

Instill a culture of ethics and risk awareness;

Comply with high regulatory and governance standards, including those of the Standard Bank Group.

Learn More

05

GOVERNANCE Model

4 PRINCIPLES

Promote transparency, accountability and empathy in managing relationships with stakeholders, to ensure our Clients are treated fairly and consistently;

Instill a culture of ethics and risk awareness;

To generate a positive impact on society, the economy and the environment through our activity;

Comply with high regulatory and governance standards, including those of the Standard Bank Group.

Learn More

06

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06

FINANCIAL STATEMENTS
AND NOTES

TOTAL ../assets

Vidas impctadas icon

880 282

MILLION KWANZAS

NET PROFIT

Voluntários icon

36 131

MILLION KWANZAS

Client deposits

Vidas impctadas icon

691 668

MILLION KWANZAS

SEE HERE THE FINANCIAL STATEMENTS AND NOTES SEE More Here

06

FINANCIAL
STATEMENTS
AND NOTES

TOTAL ../assets

Vidas impctadas icon

880 282

MILLION KWANZAS

NET PROFIT

Voluntários icon

36131

MILLION KWANZAS

Client deposits

Vidas impctadas icon

691 668

MILLION KWANZAS

SEE More Here

RECOGNITION

Prémio 1 Prémio 2 Prémio 3 Prémio 4 Prémio 5 Prémio 6

RECOGNITION

Prémio 1 Prémio 2 Prémio 3
Prémio 4 Prémio 5 Prémio 6

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>

TOGETHER, WE COME OUT STRONGER!

We know that 2021 will be a challenging year, but also one that will bring countless opportunities for us to assert ourselves even more as a benchmark financial institution in Angola. Regardless of what the future holds, we are certain that with Standard Bank It Can Be!

But until the future is revealed, take the opportunity to consult here the full version of the 2020 Annual Report & Accounts.

Branding element

TOGETHER, WE COME OUT STRONGER!

We know that 2021 will be a challenging year, but also one that will bring countless opportunities for us to assert ourselves even more as a benchmark financial institution in Angola. Regardless of what the future holds, we are certain that with Standard Bank It Can Be! But until the future is revealed, take the opportunity to consult here the full version of the 2020 Annual Report & Accounts.

TOGETHER,
WE COME OUT STRONGER!

We know that 2021 will be a challenging year, but also one that will bring countless opportunities for us to assert ourselves even more as a benchmark financial institution in Angola. Regardless of what the future holds, we are certain that with Standard Bank It Can Be!

But until the future is revealed, take the opportunity to consult here the full version of the 2020 Annual Report & Accounts.

ANNUAL REPORT & ACCOUNTS 2020 Download icon 01 | INTRODUCTION 02 | VISION OF OUR LEADERSHIP 03 | HOW WE CREATE VALUE 04 | THE OPERATIONALISATION OF A STRATEGY 05 | CORPORATE GOVERNANCE 06 | FINANCIAL STATEMENTS AND NOTES